With the advent of the Internet age, social information dissemination and acquisition have created new possibilities, thereby driving the transformation of economic interaction models.
Help Q&A
Read more about our excellent customer service and the advantages of choosing an award-winning broker.
Ans:Use the Safari browser of the Apple mobile phone to directly open our operating platform website, follow the prompts, save it on the desktop, and then complete the installation.
Ans:Before downloading, please go to "Settings" → "Security" → tick "Unknown Sources" (please tick), please turn off "Prohibit installation of malicious apps", and click "Android Site 1 or 2" on this page Download the apk to install the software, and agree to install it.
Ans:It is recommended to use Safari or Google Chrome for access. IOS users can directly save to the desktop and add APP.
Ans:Download site 1 cannot be downloaded, please change download site 2. If some models of mobile phones cannot be installed, you can directly use the website to access, or contact our customer service staff for assistance.
Ans:Because our IOS end follows Apple is IOS specification, WEBAPP will refresh automatically.
Ans:We support BTC, ETH, USDT numerical currencies and bank card deposits
Ans:Transfers via digital currency need to wait for the block confirmation to arrive. The block confirmation speed depends on the network congestion, and it usually arrives within 5 to 10 minutes.
Ans:To use a bank account to store value, please contact customer service to inquire about the minimum stored value amount and request a stored value account number (the minimum stored value amount for different legal currencies is different). Please provide a screenshot of the transfer to the online customer service for verification after the remittance is completed.
Ans:You need to contact the online customer service to obtain the latest account number every time you recharge, and do the recharge operation. Please do not save the bank account information used on the platform.
Ans:You can select the corresponding currency channel for recharge according to the stored value currency. Remember to select the main network when recharging USDT.
Ans:Credit card generation refers to when the cardholder’s credit card’s last repayment date expires, and I cannot repay the payment or make full repayment for a while, this will affect the credit investigation and the bank will generate bad debts. Through us After repayment and consumption, the one-phase repayment task is completed, which solves the cardholder's credit investigation problem and the bank's bad debt problem.
Ans:The traditional generation of payment is done through offline POS machines pretending to be consumption and swiping cards, which will be judged as malicious cash out by the bank. We adopt a multi-bank payment interface to seamlessly connect offline repayment and online consumption through the API, which is legal Compliance.
Ans:After registering as our user, you can use digital currency or bank recharge to perform the return service.
Ans:The refund amount and the refund account are randomly allocated by the system, and no member can choose.
Ans:Enter the corresponding credit area inquiry hall — click Check Card — Submit on behalf of the refund — Pay and submit
Ans:Recommend 1 valid member to get 100 points. B: You can get 50 points after checking the order 5 times. C: Recharge, a single recharge of more than $1,000 can earn 250 points.
Ans:The platform conducts points redemption activities on the last day of each month, 100 points = 1 USD.
Ans:You can contact online customer service for help or add official Line customer service for help.
Ans:The latest developments and information of the company will be notified to all members in time through announcements or customer service.
Ans:LoginPlease click "forgot password" on the login page to retrieve it through the email verification code.
Safe and reliable transaction method
We are proud to provide customers with a safe and reliable trading model.
01.
Open an account
After completing the email verification, we will create your account immediately.
02.
Account deposit funds
Deposit funds with e-wallet or bank transfer and start the transaction.
03.
Start trading
Trade on any device, personal computer, smart phone, iPad and iPhone or through the web.